Privacy Policy – Direct Mail Network, LLC

Last Updated: July 30, 2026

Acceptance of the Privacy Policy

Direct Mail Network, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit https://www.dmnoptout.com/ (our “Website” or “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text (SMS), and other electronic messages between you and this Website or in connection with opt-out requests, complaints, or related Services.
• When you submit an opt-out request, complaint, or other form on the Website (including name, address, and any phone number you provide).

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Any updates will be posted on the Website. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, do not make any purchases through the Website (if applicable), use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information provided on the Website (including the phone number listed on our FAQ page: (510) 369-1171).

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us (for example, when you complete an opt-out request form, submit a complaint, or provide a mobile number for SMS confirmations/status updates).
• Automatically as you navigate through the site (usage details, IP addresses, browser type, and information collected through cookies and other tracking technologies).

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of submitting an opt-out request or complaint (name, address, and related details needed to match and process your request), requesting further services, or corresponding with us.
• Records and copies of your correspondence (including email addresses and SMS/text message content) if you contact us.
• Your responses to surveys or requests for clarification that we may ask you to complete.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.

SMS / Text Messaging Information

If you provide a mobile phone number and consent to receive SMS/text messages in connection with an opt-out request, complaint, confirmation, or status update, we collect and use that number solely to send the related transactional/service messages described in our SMS Terms of Service. Message frequency varies; message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at the phone number on the FAQ page.

We do not sell, rent, or share mobile phone numbers obtained for SMS purposes with third parties for their own marketing.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us (primarily processing opt-out requests and adding you to our “Do Not Contact” list for future mailers processed by Direct Mail Network, LLC).
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any products or services we offer.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own services that may be of interest to you. If you do not want us to use your information in this way, please contact us. Important note about opt-outs: Adding your name/address to our “Do Not Contact” list only prevents future mailers processed by Direct Mail Network, LLC. It does not stop mail from other companies. Processing typically takes 6–8 weeks.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business (for example, to process opt-out requests or send SMS confirmations) and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it (processing your opt-out or complaint).
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Service and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Direct Mail Network, LLC, our customers, or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or verification code for access to certain parts of our Website, you are responsible for keeping that password or code confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us using the information provided on the Website, including the phone number listed on our FAQ page: (510) 369-1171.

You may also refer to our FAQ and Resources pages for additional information about opting out of direct mail processed by us and broader industry opt-out resources (such as DMA Choice).